Privacy Policy

​​At Ninjasport, we understand the trust you place in us when you choose to share your personal information. We do not take this responsibility lightly. Our approach to data privacy is grounded in transparency, legal compliance, and a firm commitment to protecting your identity and data integrity across all our digital platforms.

This Privacy Policy outlines how we collect, use, protect, and share your personal data. It applies exclusively to Ninjasport and its affiliated entities operating within the European Economic Area. It does not extend to unrelated third parties or external companies within any other corporate networks.

Our Approach to Data Privacy

Our philosophy is clear: your data belongs to you. We protect it with robust security practices and only use it in ways that are directly connected to improving your experience on our platform or meeting our legal obligations. We do not sell your information, and we allow you to manage your marketing preferences with ease. Your rights and your ability to control how your data is used are central to how we operate.

Who We Are

Ninjasport operates under a licensed European entity responsible for overseeing data processing activities in compliance with GDPR and related data protection regulations. As the data controller, we are accountable for determining the purpose and methods of processing your personal data, ensuring that all handling of personal information remains within the limits of legal, ethical, and operational necessity.

What Data We Collect and Why

When you register with Ninjasport, interact with our platform, or access our services, we gather certain personal details essential to our operations. This includes basic identification and contact details, such as your full name, address, email, phone number, date of birth, and country of residence. Without this data, we cannot create or manage your account.

For financial operations—such as deposits, withdrawals, and betting transactions—we require banking information and transaction records. Due to anti-money laundering regulations, we are also legally obligated to request identity verification documents, proof of residence, and, in some cases, financial source documentation. This process ensures both regulatory compliance and protection for our community.

Beyond direct inputs from you, we may also obtain additional information from trusted third-party providers. These can include credit verification agencies, demographic data suppliers, and public records to help us confirm your identity and detect fraudulent behavior.

Moreover, when you access Ninjasport via your browser or mobile device, we automatically collect device-related information such as your IP address, device type, browser language, and system configurations. This data helps us optimize how our services are delivered to you. If you're using our mobile app, we may track in-app behavior to monitor performance and ensure seamless access.

How We Use Your Information

The personal data we collect enables us to offer a personalized, safe, and legally compliant service. We use your information primarily to create and manage your account, process your transactions, and deliver services such as sports betting, promotional offerings, and customer support. These activities are designed to ensure a smooth, secure, and responsive user experience.

For instance, we use your contact information to communicate with you about your account status, transaction confirmations, promotions you're eligible for, or policy updates. We also rely on your data to enforce age restrictions, perform fraud prevention checks, and comply with tax and anti-money laundering laws.

Occasionally, we analyze anonymized customer data to understand behavioral trends, improve our platform’s functionality, and enhance user satisfaction. These insights help us evolve our services and prioritize features that matter most to our audience. We do not use automated decision-making that produces legal effects without human involvement.

Importantly, your preferences are always in your hands. From your account settings, you can choose whether or not to receive promotional content and can opt out of such communications at any time.

Third-Party Sharing and Legal Disclosures

To fulfill the services you request, we work with trusted partners who assist with communications, payment processing, fraud prevention, and analytics. These partners only receive access to your information under strict contractual agreements, ensuring they use it solely for authorized purposes on our behalf.

In some situations—such as investigations related to fraud, sports integrity, or criminal activity—we may be legally required to share your data with regulatory authorities or law enforcement agencies. Such disclosures are always conducted in accordance with applicable law and only when there is a justified need.

We may also cooperate with governing sports bodies in cases where your activity may raise concerns under relevant sporting regulations. These entities can use your information as part of their compliance or disciplinary procedures.

We do not share your data for external marketing purposes, and we never do so without your explicit consent.

Data Retention

We retain your information only for as long as necessary to fulfill the purposes for which it was collected. This period varies depending on the nature of your activity with us, as well as legal and regulatory requirements.

After your account is closed, we archive only the information that is strictly necessary to meet obligations under financial, anti-fraud, and tax laws. This ensures that, even post-closure, we remain compliant with EU regulations and prepared to resolve any lingering disputes or inquiries. For more details specific to your country’s data retention laws, you may contact us directly.

Your Rights as a User

Under the General Data Protection Regulation (GDPR), you have a set of clearly defined rights concerning your personal data. These include the right to:

• Access the personal data we hold about you;
• Request correction or deletion of your data;
• Object to or restrict processing in certain circumstances;
• Transfer your data to another service provider;
• Withdraw consent where processing is based on your permission;
• Lodge a complaint with a data protection authority.

While we strive to fulfill every valid request promptly, there may be legal limitations. For instance, we cannot disclose information that might compromise another individual’s privacy, nor can we delete records when legal retention obligations apply.

Contacting Us

If you have questions about how your data is used or wish to exercise your rights, we encourage you to reach out. Please include your country of residence and specify the nature of your inquiry so we can assist you efficiently.