Responsible Gaming

At Ninjasport, we care deeply about your wellbeing. We believe that online gaming should be a source of entertainment, not stress, and certainly never harm. While most users play for fun, we recognize that gambling can become problematic for some individuals. That’s why we are committed to responsible gaming practices — and offer tools, support, and protections to help you stay in control.

When Gaming Becomes Too Much

If you ever feel like you’re losing control — spending more than you can afford, borrowing money to play, or prioritizing gambling over essential needs — it’s time to pause and reflect. Such behavior can have significant financial and emotional consequences for you and your loved ones.

We encourage you to:

• Set clear gaming boundaries
• Never chase losses
• Avoid using gambling as an escape from stress, anxiety, or financial pressure
• Reach out for support early

Our goal is not only to offer entertainment, but to empower smart, mindful play.

We Help You Set Limits

As part of our commitment to player wellbeing, Ninjasport is certified by responsible gaming authorities and implements systems that help players manage their behavior. We work closely with the Global Gambling Guidance Group (G4) to uphold industry-leading standards.

If you're playing under a jurisdiction that requires mandatory limits, you must set daily, weekly, and monthly deposit limits at the time of registration. These can be adjusted at any time via your account’s Responsible Gaming section.

Our support team is available 7 days a week to assist you in making changes or answering your questions. Whether you're setting limits for the first time or seeking guidance, we're here to help.

Taking a Break: Cool-Off and Self-Exclusion Options

If you feel overwhelmed, it’s okay to step back. Ninjasport provides several features that allow you to take a break from gaming:

• 24-hour cool-off period
• Temporary self-exclusion for a duration of your choice
• Permanent self-exclusion, if needed

To activate these options, log in and visit the Responsible Gaming settings. If you're unable to access your account or need help deciding, our support team will walk you through the process.

Reality Check and Time Awareness

We believe that awareness is key to prevention. Ninjasport features reality checks that help you monitor how long you've been playing. Every 60 minutes, a pop-up window will appear reminding you of:

• How long you've been logged in
• Your net winnings or losses for the session
• The option to either continue playing or exit

Some game providers, such as Evolution Live Casino, have their own built-in reality check systems, which may override our platform notifications. Regardless, the goal remains the same: to keep you informed and in control.

Session Time Limits

Swedish users also have the option to set specific session duration limits, in addition to deposit limits. These can be configured for daily, weekly, or monthly play and act as automated boundaries to help pace your gaming activity.

Any increase in a limit takes 72 hours to take effect, ensuring thoughtful changes. Decreasing a limit is applied immediately.

Self-Assessment Tool

Unsure if your gaming habits are healthy? Our self-assessment test is designed to help you evaluate your behavior honestly and objectively. The results are private and can guide your decision on whether to continue, pause, or seek help.

If you’re uncomfortable with your results, we encourage you to activate a self-exclusion or speak with our support team for personalized assistance and further resources.

Concerned About a Minor?

If you share your device with children or teenagers, it's vital to secure your account:

• Always log out when you’re not actively playing
• Do not save passwords in shared browsers
• Protect your payment methods

You may also consider installing parental control software such as NetNanny or Qustodio, which help block unauthorized access to gambling content.

If you have questions about child safety or how to prevent underage access, don’t hesitate to reach out to our support team.

Underage Gaming Is Prohibited

You must be at least 18 years old to register and play at Ninjasport. We reserve the right to request age verification at any time. If we suspect underage usage, we will suspend the account until proper documentation is provided — or permanently close it if the verification fails.

We take this rule seriously and will not tolerate any attempts to bypass it.

Concerned About a Friend or Yourself?

If you’re worried about a loved one’s gambling behavior, you’re not alone — and you’re not helpless. Our customer care team has experience supporting concerned friends and family members. We can provide discreet advice and suggest next steps.

Similarly, if you wish to block yourself from opening an account, even if you haven’t registered yet, we can help with that too. Contact our support staff to request a pre-emptive self-exclusion and receive guidance based on your situation.

Support and Further Help

Email: [email protected]