Play Safely & Responsibly

Terms of Use

At Ninjasport, we want your gaming experience to be enjoyable, fair, and safe. As an operator of online gaming services, we are legally required to publish our Terms and Conditions — a set of rules that define the relationship between you and us.

These Terms are more than just legal text — they’re a transparent explanation of what’s expected of both parties: how you can use our platform, what your rights are, and how we ensure a secure and compliant gaming environment.

By using Ninjasport, you agree to abide by these Terms. If something remains unclear, our support team is always here to help.

Legal Agreement

By creating an account, using our services, claiming a bonus, or placing a bet on the Ninjasport platform, you are entering into a legally binding agreement with us. You confirm that you have read, understood, and accepted the Terms in full, including any future updates. If you do not agree with the Terms, you should not use the site.

We may update these Terms from time to time to reflect legal or operational changes. Where updates materially affect your rights or obligations, we will inform you in advance and provide the opportunity to accept or decline the new version.

Platform Licensing and Authority

Ninjasport operates under valid licenses issued by international regulatory authorities. The platform is legally authorized to provide online sports betting and gaming services in selected jurisdictions across Europe and beyond.

Our games and betting offerings are powered by licensed third-party providers who comply with all technical and fairness standards as required by their respective regulators. We partner exclusively with certified gaming studios and payment platforms to ensure integrity and operational security.

For players from specific regions, our services may be subject to local licensing conditions. If you're unsure about legal access in your country, contact our support team before registering.

Who Can Play on Ninjasport

You are eligible to use our services only if all of the following conditions apply:

  • You are at least 18 years old, or meet the legal gambling age in your country;
  • You are a real individual — not a company or legal entity;
  • You are playing for yourself, not on behalf of someone else;
  • You are not a resident of a restricted country (full list available upon request);
  • You are legally allowed to use online gambling services in your jurisdiction.

Accessing or playing from any restricted country — including the United States, Australia, Iran, North Korea, and others — is strictly prohibited. We reserve the right to block access and close accounts from blacklisted regions.

Creating and Verifying Your Account

1. Registration Process

To play at Ninjasport, you must first register an account. During this process, you’ll be asked to:

  • Choose a deposit amount and payment method;
  • Provide personal identification details (e.g., national ID, phone number);
  • Accept our Terms and Conditions, Privacy Policy, and Balance Protection Policy;
  • Set personal deposit limits (daily, weekly, monthly);
  • Authorize payment and verify identity through a secure method (e.g., BankID).

Once completed, your account will be active, and you can log in at any time using your verified credentials.

2. Age Verification and KYC Checks

We automatically verify your age through our secure banking integration or trusted third-party services. However, we reserve the right to request additional proof of age and identity at any time. Failure to provide accurate documentation will result in account suspension or closure.

3. Compliance and Source of Funds

As a licensed operator, we are legally required to ensure that the money you deposit is yours and has been obtained legally. This means we may perform background checks, cross-reference databases, or ask for documentation such as:

  • A copy of your passport or ID;
  • Utility bills or bank statements to confirm your address;
  • Proof of income or the origin of your funds.

Failure to comply, or providing false or incomplete data, may lead to account closure or escalation to authorities.

Game Access and Restrictions

Once registered, you can access our full library of games — from sports betting to live casino and slots — provided your balance is sufficient and your location is authorized. All game rules must be followed carefully. Some games may have specific restrictions, and technical manipulation or unauthorized betting patterns will not be tolerated.

Fair play is non-negotiable. Any attempt to exploit technical bugs, software vulnerabilities, or game logic will result in immediate account suspension and forfeiture of winnings.

Deposits and Withdrawals

1. Depositing Funds

To participate in real-money gaming on Ninjasport, you must first fund your account using an accepted payment method. Deposit options vary by region and may include bank transfers, credit/debit cards, e-wallets, or other regulated solutions. All methods are processed through secure, encrypted gateways.

When you deposit funds, you confirm that:

  • The payment method is legally registered to your name;
  • The source of funds is legitimate;
  • You accept any applicable service fees or currency conversion charges.

Depositing money derived from illegal activity is strictly prohibited. Ninjasport reserves the right to reject or review any transaction in compliance with anti-money laundering (AML) legislation.

2. Withdrawing Funds

Withdrawals are subject to identity verification and must typically be processed using the same method as your deposit. In some cases, alternative withdrawal methods may be requested if your original deposit method doesn’t support payouts.

Key withdrawal conditions:

  • You can only withdraw available funds (i.e., cleared balance);
  • Unused bonus funds are not withdrawable until wagering requirements are fulfilled;
  • Withdrawals may be delayed pending identity verification, especially for amounts exceeding certain thresholds;
  • We reserve the right to request additional documentation at any time.

If you attempt to withdraw without wagering a sum equal to or greater than your deposit, we may apply a processing fee or require additional play-through activity to prevent misuse.

Bonuses and Promotions

1. Eligibility and Activation

Bonuses on Ninjasport — including welcome offers, free spins, and deposit matches — are intended as goodwill incentives for recreational users. These offers are limited to one per player, household, IP address, or payment account.

To activate most bonuses:

  • You must deposit a minimum qualifying amount;
  • Bonuses must be claimed manually unless otherwise stated;
  • Bonus funds are held in a separate bonus wallet and subject to wagering rules.

2. Wagering Requirements and Limitations

Before withdrawing any winnings tied to a bonus, you must meet the specified wagering requirements. These vary but typically involve betting the bonus (or bonus + deposit) amount a certain number of times within a limited time window.

Examples of restricted behavior include:

  • Placing high-risk or low-margin bets to manipulate wagering;
  • Using software or bots to automate gameplay;
  • Betting over the allowed maximum per spin/line during a bonus period;
  • Engaging in collusion or matched betting with other players.

If we detect bonus abuse or any attempt to exploit promotional mechanics, we reserve the right to cancel the bonus, forfeit winnings, and close the offending account.

3. Bonus Withdrawal Caps

Unless explicitly stated otherwise, maximum withdrawal limits apply to winnings derived from free bonuses before an initial deposit is made (e.g., capped at 1,000 SEK or equivalent).

Anti-Fraud and Fair Play Policy

We take fair play seriously. Ninjasport uses sophisticated monitoring systems and manual reviews to detect suspicious behavior, including:

  • Use of VPNs to bypass regional restrictions;
  • Use of multiple accounts;
  • Game pattern manipulation;
  • Use of scripts or software to simulate human play.

Players found engaging in fraudulent, dishonest, or exploitative behavior will have their accounts closed, and any remaining balance may be forfeited.

All transactions are logged and subject to review under AML laws. We cooperate with regulatory bodies and law enforcement agencies where necessary.

Game Participation and Cancellations

1. Accessing Games

Once logged in and funded, you may access our complete game portfolio, including sports betting, slots, live casino, and more. Simply select a title from the lobby to begin. We continually update our offerings to keep your experience fresh and engaging.

However, we reserve the right to:

  • Add, modify, or remove games at any time;
  • Suspend access to specific events due to legal or technical issues;
  • Enforce specific game rules outlined in each title’s instructions.

You must always follow both general and game-specific rules. Attempting to bypass limitations or exploit game logic may result in immediate termination of your account.

2. Cancellation and Refunds

In most cases, once a bet is placed or a game is started, it cannot be canceled. Refunds are only issued under exceptional circumstances at our sole discretion.

For example, if a game fails to complete due to a system error, any wagers placed will typically be returned to your account. If partial progress was saved, the value of remaining in-game credit may be refunded.

For Swedish residents: unfinished games that remain idle for over 90 days may be automatically voided, and funds returned.

Player Responsibilities

By using Ninjasport, you agree to:

  • Use your account strictly for personal entertainment;
  • Never share login credentials or allow others to use your account;
  • Ensure that all personal and financial information is accurate and current;
  • Notify support immediately if any data is incorrect;
  • Understand and comply with local laws regarding gambling in your jurisdiction.

You may not:

  • Create multiple accounts or access bonuses more than once;
  • Use technical flaws or scripting tools to gain advantage;
  • Transfer, trade, or sell accounts;
  • Use funds derived from criminal or unauthorized sources;
  • Misrepresent your identity or payment details.

Failure to adhere to these obligations may lead to suspension or closure of your account and reporting to relevant authorities.

Our Rights as the Operator

To protect the integrity of the platform and its users, Ninjasport reserves the right to:

  • Decline to open an account without explanation;
  • Suspend or permanently close any account suspected of policy violations;
  • Withhold winnings or funds if false information or identity cannot be verified;
  • Impose administrative fees for multiple accounts or abusive behavior;
  • Limit or restrict betting activity in line with internal risk policies.

We may also:

  • Share your information with third-party identity verification providers;
  • Freeze your account while investigating suspicious behavior;
  • Refuse bonuses or promotions to accounts flagged for abuse.

Any action taken under these clauses is based on preserving a safe, legal, and fair platform for all players.

Disputes and Complaints

1. How to Submit a Complaint

If you experience an issue with our service, we encourage you to first contact our support team. Our goal is to resolve complaints quickly and fairly.

To help us respond efficiently:

  • Provide your registered account details;
  • Clearly describe the issue, including dates and relevant amounts.

Most complaints are resolved within 10 working days. If additional time is needed, we will inform you accordingly.

2. External Dispute Resolution

If you are dissatisfied with our final response, you may escalate the issue to an independent Alternative Dispute Resolution (ADR) body. For eligible regions, we refer cases to certified ADR partners such as eCOGRA.

European players may also file complaints via the EU Online Dispute Resolution platform (ODR): http://ec.europa.eu/consumers/odr/

We commit to participating in any fair review process and honoring the results of legally binding decisions.

Intellectual Property Rights

All content, code, branding, and digital assets found on Ninjasport are the exclusive property of Ninjasport or its licensed partners. This includes but is not limited to:

  • Logos, trademarks, and visual identities;
  • Game code, design elements, and interface layouts;
  • Website structure, text, and multimedia content.

You are not permitted to copy, reproduce, distribute, or publicly display any part of the platform without written permission. Unauthorized use of our intellectual property may lead to legal action under applicable copyright, trademark, and data protection laws.

You also agree:

  • Not to frame, scrape, mirror, or link our site without approval;
  • Not to reverse-engineer or extract code;
  • Not to use automated tools to access or monitor our systems.

Any violation of these terms will result in account suspension and potential prosecution.

Legal Disclaimer and Limitation of Liability

1. Use at Your Own Risk

Ninjasport is provided on an "as-is" and "as-available" basis. We make no guarantees regarding:

  • Continuous, uninterrupted access to the platform;
  • Error-free or virus-free operation;
  • Suitability for any particular purpose or device.

While we strive for stability, you use the site and games at your own risk. We are not responsible for:

  • Service interruptions;
  • Data loss or corruption;
  • Loss of winnings due to software or network failure;
  • Inaccurate display of betting outcomes due to technical error.

2. Indemnification

By using Ninjasport, you agree to hold us harmless and indemnify our company, employees, and partners from any liability, damages, or claims arising from:

  • Violation of these Terms;
  • Unauthorized use of the platform;
  • Breach of legal obligations or misuse of our services.

We may offset any damages or costs you owe us against the balance in your account.

Account Suspension and Termination

We reserve the right to suspend or permanently close any account that:

  • Violates the Terms;
  • Is involved in suspected fraud, money laundering, or regulatory breach;
  • Has provided false or unverifiable information;
  • Poses a risk to the integrity of our platform.

In such cases, we may freeze your balance, investigate your activity, and — if necessary — report the matter to the appropriate legal or regulatory authorities. Our decision in such matters is final.

Severability and Entire Agreement

If any provision of these Terms is deemed invalid or unenforceable, that clause will be removed, but the rest of the Terms will remain in full effect.

These Terms constitute the full agreement between you and Ninjasport concerning your use of the platform. Any prior oral or written agreements are superseded.

Account Closure

You may request to close your Ninjasport account at any time by contacting our customer support. Once the request is processed:

  • We will settle your account balance, excluding any pending bonuses or promotional funds;
  • Any remaining funds (minus applicable withdrawal fees) will be returned using the original deposit method;
  • If your deposit method does not support withdrawals, our team will assist in arranging an alternative method.

Please note that once your account is closed, you will lose access to any bonuses, rewards, or promotions previously attached to it.

If you close your account due to gambling concerns, we strongly encourage you to activate our self-exclusion features and/or register with your national exclusion registry if available.

Inactive and Dormant Accounts

An account is considered:

  • Inactive if no login or transaction occurs for 12 consecutive months
  • Dormant if unused for 30 months while still holding a positive balance

In both cases, we will attempt to notify you before any action is taken. If your account remains dormant:

  • Your remaining funds will still be available for withdrawal;
  • No inactivity fees will be charged;
  • For Swedish residents, all unclaimed balances will be refunded in accordance with national regulation.

You may reactivate an inactive account by logging in and passing a security check.

Bonus Restrictions and Fair Use

Bonuses at Ninjasport are intended for genuine recreational play. Abuse of our promotional offers undermines the fairness of the platform and will not be tolerated.

The following practices are strictly prohibited:

  • Opening multiple accounts to exploit promotions;
  • Using software or automated scripts to complete wagering faster;
  • Placing bets on both outcomes (e.g., betting on Player and Banker in Baccarat simultaneously);
  • Exploiting game mechanics by placing large bets followed by minimal bets to meet turnover;
  • Using VPNs to bypass geographic restrictions or bonus targeting.

Bonuses come with wagering requirements and expiration periods. Attempting to withdraw winnings before completing those requirements will result in the loss of bonus funds and associated winnings.

We reserve the right to:

  • Cancel any bonus or promotion at our discretion;
  • Revoke winnings gained from exploited bonuses;
  • Block accounts that abuse multiple promotions;
  • Apply wagering contribution rules per game type (see campaign-specific terms).

Abuse and Collusion

Ninjasport has a zero-tolerance policy toward:

  • Collusion between players;
  • Fraudulent registration;
  • Identity theft;
  • Use of multiple devices to exploit odds or jackpots;
  • Intentionally triggering game glitches or software errors.

We reserve the right to suspend or close any account suspected of manipulation or malicious activity, without prior notice. If abuse is confirmed beyond reasonable doubt, all funds and winnings will be forfeited.

Our systems actively monitor for irregular activity, and we may take legal action against offenders.

Ninjasport app is now available for both iOS and Android

Experience our powerful casino, no matter where you are. Simply log in with FaceID and start your casino adventure in the Jalla app.

App Store

Google Play